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Experience Solution Kit

Product description:

The process of building a brand begins by working backwards from what you want your customer to feel when they are in the experience of being your customers. The Experience Solution Kit assists with distilling the desired customer experience down to a few core words and supports refining your systems to deliver this experience each and every time. This powerful kit will assist you with leading the team through a deeper understanding of the role they play in crafting customer experiences and how to overcome challenges to deliver memorable service experiences consistently.

What You Get:
3 Words - Facilitator Workbook
3 Words - Participant Workbook
Excuse the Excuses - Facilitator Guide
Excuse the Excuses - Participant Guide
Action Sheet - Experience Kit
Measuring the Guest Experience - Workbook
Podcasts - Experience Kit
Podcast Instruction Sheet - Experience Kit

Need help?
Call us at 866.888.4628.


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